Laos Hotels - Grand Luang Prabang Hotel
Greetings from the Grand Hotel.
Firstly, thank you for your loyalty and long support to the Grand Hotel.
We would like to take this opportunity to inform you about recent developments at your favorite hotel in Luang Prabang.
As some of you may be aware, we have been planning renovations at the Grand since June 2014. At last, the renovations have begun on our rooms, lobby, museum, meeting rooms, and other customer service areas. This work has been underway since June 2014. We expect that the renovations and refurbishment will be completed by October, 2015.
The renovations will reflect the commitment of the Management toward maintaining the high standards of hospitality and service we have taken pride in over the years. Our effort is always to make our Guests feel that they are comfortable even when they are away from home.
I am pleased to inform you that more than 50% of our rooms have a new look and feel after renovation and refurbishment. The new interiors make the rooms more attractive. We are eager to show you the many enhancements in the rooms in the near future.
The Restaurant and Le Bistro bar will be upgraded and new menus and drinks will be available. The ambience of the Lobby is new and fresh, reflecting the natural environment of our Garden, and providing special treatment for all Guests.
A new meeting room will be built close to the Mekong River --- being the only such meeting room in Luang Prabang --- providing a soothing and relaxing view to those who are not entertained during their meetings. Unfortunately, during all of this renovation and improvement, you, our loyal guests and customers will be inconvenienced. Please be assured that I and the staff of the Grand are making every effort to make your guest as comfortable as possible. We also are trying to make sure that the work is completed on time.
We are certain that you, our loyal guests and customers, will be pleased with the results and will benefit from the improved surroundings and greater comfort.
Should you have any queries at all on any aspect of our renovations, please do not hesitate to contact us. The Grand Team takes pride in looking after you and your comfort.
The Management Team.